Privacy Policy

Last Updated: September 21, 2026

Specialty Coatings Inc. (“SCI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, specialtycoatingsinc.com.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Company or organization information
• Account information
• Order and purchase information
• Product and shipping preferences
• Information submitted through contact forms
• Information provided when communicating with our team
• Information required to process payments and fulfill orders
• Technical information about your device and website activity

We may also collect information automatically when you visit our website, including browser type, device information, IP address, pages viewed, referring website, and other technical or usage information.

How We Use Your Information

We may use information collected through our website to:

• Process and fulfill orders
• Communicate with you about orders
• Provide customer service
• Respond to questions and requests
• Provide product information
• Process payments
• Arrange shipping and delivery
• Provide requested documentation
• Maintain customer and transaction records
• Improve our website, products, and services
• Understand website usage and performance
• Detect, prevent, and address fraud or unauthorized activity
• Comply with legal and regulatory requirements
• Send marketing communications where permitted and where you have provided appropriate consent

Payment Information

Payments made through our website are processed through payment providers integrated with our Shopify store.

SCI does not need to receive or store your complete payment card number in order to process your online order.

Payment information is handled according to the applicable payment provider's privacy and security practices.

Cookies and Similar Technologies

Our website and certain third-party services may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly
• Remember preferences
• Maintain shopping-cart functionality
• Understand website traffic and usage
• Measure website performance
• Support marketing and advertising activities
• Improve the customer experience

You can adjust cookie settings through your browser and, where applicable, through privacy controls provided on our website.

Disabling certain cookies may affect website functionality.

How We Share Information

SCI does not sell your personal information simply because you place an order or contact us.

We may share information when necessary to operate our business, including with service providers that assist with:

• Website hosting and ecommerce
• Payment processing
• Order fulfillment
• Shipping and delivery
• Customer communications
• Email and marketing services
• Website analytics
• Fraud prevention and security
• Other business operations

These service providers may only receive information necessary to perform their services.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect the rights, property, safety, or security of SCI, our customers, or others.

Marketing Communications

SCI may periodically send promotional communications regarding products, services, special offers, or other information that may be relevant to customers.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting SCI.

Unsubscribing from marketing communications does not prevent us from sending transactional communications relating to an order, account, or customer-service request.

Third-Party Websites

Our website may contain links to third-party websites, including manufacturer websites, carriers, payment providers, or other resources.

SCI is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

Data Security

SCI takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary for business, transactional, legal, accounting, tax, regulatory, security, and other legitimate purposes.

The length of time information is retained depends on the type of information and the reason it was collected.

Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include rights to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Exercise other privacy rights provided by applicable law

Requests may be submitted to info@specialtycoatingsinc.com.

We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is intended for businesses, organizations, and general consumers and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how Specialty Coatings Inc. handles personal information, please contact us:

Specialty Coatings Inc.
Email: info@specialtycoatingsinc.com